Legal

Terms & Conditions

Please read these terms carefully before using our products and services.

Last Updated: 13 October 2026 Version 2.0

Legal Agreement

Effective from 13 Oct 2026

Welcome to SIL ERP

These Terms and Conditions govern your use of our software products, services, and website. By accessing or using any of our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using the SIL ERP software, website, and associated services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you ("User", "You", or "Your") and Sky Infoline Private Limited ("Company", "We", "Us", or "Our").

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

2. Definitions

"SIL ERP"

Refers to our flagship Enterprise Resource Planning software solution.

"Services"

Includes all software, applications, websites, and support provided by the Company.

"User Content"

Any data, information, or material submitted by you through our Services.

"Subscription"

Your paid access to our Services under a specific pricing plan.

3. Use of Services

You agree to use our Services in compliance with all applicable laws and regulations. You shall not:

Use the Services for any unlawful purpose.
Attempt to reverse engineer or decompile our software.
Share your account credentials with unauthorized users.
Interfere with or disrupt the security of our Services.
Use the Services to transmit any harmful or malicious code.
Engage in any activity that could damage our reputation.

4. Intellectual Property

All intellectual property rights in our Services, including but not limited to software, designs, logos, trademarks, and content, are owned by Sky Infoline Private Limited.

You are granted a limited, non-exclusive, non-transferable license to use our Services solely for your internal business purposes. You may not reproduce, distribute, or create derivative works from our intellectual property without our prior written consent.

5. Subscription and Payment

Pricing Plans

We offer various subscription plans including Silver, Gold, and Platinum. Pricing is available on our website.

Billing

Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable.

Renewal

Your subscription will automatically renew unless cancelled before the renewal date.

Taxes

You are responsible for all applicable taxes associated with your subscription.

6. User Data and Privacy

We are committed to protecting your privacy and personal information. Our data handling practices are outlined in our Privacy Policy, which is incorporated by reference into these terms.

We collect only necessary data to provide our Services.
Your data is securely stored and protected.
We do not sell your personal information to third parties.
You may request deletion of your data at any time.

7. Warranties and Disclaimers

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied.

Disclaimer: We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We are not liable for any damages arising from the use of our Services to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Sky Infoline Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from these terms or your use of our Services shall not exceed the total amount paid by you to us during the twelve (12) months preceding the claim.

9. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination, you must cease all use of our Services and delete any copies of our software in your possession.

You may also terminate your subscription at any time by providing written notice to us. Refunds will not be provided for any unused portion of your subscription.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

11. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

3, Chowranghee Approach, Basu House, Kolkata - 700072
+91 9830334333 / +91 9836844636
samiran@skyinfoline.com
Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Have Questions About Our Terms?

We're here to help. Contact us anytime for clarification about our terms.